Forum Discussion

baileybear16's avatar
baileybear16
Honored Guest
15 days ago

Need help refunding

I need help refunding something my brother bought with out my permission 

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there,

     

    We saw your post and we wanted to lend a hand!

     

    Experiencing issues when trying to refund a game that was purchased without your permission can be far from ideal, especially when you've just got home after a long day and all yo have on your mind is relaxing and enjoying some of your favorite games through the Metaverse! We would love to provide you with the assistance needed but before we can do that we need to collect some information from you privately and if you could reach out to us whenever your free that would be greatly appreciated! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.
     

    We hope to hear from you soon!

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hey there,

       

      We wanted to check up with you and ask if the issue's been resolved?

       

      If you still need support please let us know and we can provide you with the needed assistance!

       

      We hope to hear back from you soon.