Hi mikelaudie 🙂
Hm....as far as I know these bundles are tied to the headset's serial number and can't simply be changed by support.🤔
Actually, this is what support should tell you when you asked them before buying the Quest.
I don't believe, there is another way than sending back the Quest and ordering a new one with the correct bundle.
But remember, the game has age restrictions...... if your son does not have the correct age, he won't be able to redeem it.
This is something to think about before starting the whole process...... and then realizing he won't get the game anyway.🙁
If I were you, I would complain a bit more about the wrong info that you get from support😉
