Forum Discussion

33 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey Ender731! There's a lot of fun to be had when playing Golf+ with some friends, so let's see if we can fix this issue with a hole-in-one! Just to get a bit more clarification with the update, is it the app that is telling you to update, or our software that's saying you need a headset update? On the store, we can see that an update dropped for Golf+ about 4 days ago, so it's possible that the issue could've been short-lived while the developers transitioned app versions! We're also currently gradually rolling out our software's V60 build to headsets this week (starting December 4th), so we also recommend taking a look at your software version to see if you've gotten the update yet.

     

    Let us know if you're still having issues accessing Multiplayer on the app still, and we'll see what else we can do to help!

    • Realmonkeymoo's avatar
      Realmonkeymoo
      Honored Guest

      Hi, when trying to play the weekly tournament it says it needs updating but there is no option to update. any ideas? thanks Stuart

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager

        Hey Realmonkeymoo! We see Golf+ is asking to be updated, but there is no option to update the app. We'd love to take a loop so you can get back to enjoying your game! Is your headset updated to the latest version? Please make sure your device is updated to v63.0. Let us know if this helps and if the issue persists or not. We look forward to hearing back from you!

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager

        Hey there larswiggins35! Thanks for reaching out. We understand you're also have this problem when attempting multiplayer. We'd like to ask a few questions to determine how to assist with this.

         

        • When requesting the update, is the game requesting it or the headset itself? 
        • What software version is your headset on?
        • Have you attempted to delete and reinstall the software?

        Please let us know this and any other troubleshooting steps you have attempted, we're looking forward to your response!

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey again, Ender731! Just following up to see if you were still having issues with Golf+ still not updating causing you to miss out on some of the Multiplayer features! We'd love to help out, if you could confirm if it's the headset or the app itself requesting an update. Also, it'd help out a lot if you could let us know your current headset and app version!

    • Cdm89's avatar
      Cdm89
      Honored Guest

      I'm having the same issue currently

      • Cdm89's avatar
        Cdm89
        Honored Guest

        App is requesting update after I accept an invite to a game. Says I can not join and my game needs to be updated, but it does not take me to a place to update my game/app. App is already updated

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hey Chase.Maccubbin! We understand that your Oculus Golf+ game is not updating for you. We know how this can affect your gameplay time and we would love to look into this for you. Since you're just experiencing this issue with this game, we ask that you reach out to the Developers of the game here. Once you click on that link, scroll all the way down until you see the need more assistance, and you'll see the option to email support. Once you click that option, you'll be able to get in contact with them, as they'll have the tools and resources to further help you with this. We hope you find this helpful!

      • JWLDragonEye's avatar
        JWLDragonEye
        Honored Guest

        I'm having the same problem. Golf+ tells me it needs a software update to run, but there's nowhere to update the software

  • Anonymous's avatar
    Anonymous

    I am having the same issue as well

  • Im having the same problem right now I try to go to the store on golf + but it says I need to update but their are no updates available