Forum Discussion

Beezus.Fuffoon's avatar
Beezus.Fuffoon
Honored Guest
1 year ago

Option to Disable Ambient Background Sound

I can't believe how many threads concern Meta's refusal to provide  customisation options, as though denying users the  capacity to do so is part of Antichrist v2.0's mission statement for his company, but anyway, here's another.

Can we please have the option of disabling that horrible ringing noise?

It's not pleasant, it doesn't add anything to the experience, it's like New Age tinnitus.

Now that we finally have the option to disable that ghastly mirror, how about the same option to disable the dreadful ringing noise?

28 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    hey there, Beezus.Fuffoon, and thank you for reaching out with this request. We know that any continuous noise can disrupt any VR session, so rest assured we'll be glad to dig into this with you and see if we can help find a resolution. To do so, we'll need some more details about the noise you are hearing:

     

    • Are you describing something that is in the Home environment but not passthrough or menus, or something that persists throughout all the menu environments unless you are in a game?
    • Are there any triggers that begin or produce the noise?
    • What troubleshooting have you tried to resolve this?

     

    The more details you provide us, the better of an idea of what you are experiencing we'll get and the better positioned we'll be to see the way forward to getting it resolved. We'll keep an eye out for your response!

     

    • CiciliaQuest3's avatar
      CiciliaQuest3
      Honored Guest

      what info do you need? if your room is dark you have to pick an environment. passthrough disables. every environment has horrible background noise. whats worse, that horrible noise keeps going even when watching prime movies. it makes the quest 3 almost unusable. worst design flaw in vr history. 

    • steve_40's avatar
      steve_40
      Consultant

      Dear Meta Support,

      When I try to watch movies using the Amazon Prime Video app, the background sound from the Quest 3 virtual environments can still be heard and ruins the movie experience. Please mute the environment sound when running the Prime Video app. It mutes when running other apps such as the Browser, but why not for Prime Video, where this is absolutely essential? Regards.

      • Choleni's avatar
        Choleni
        MVP

        steve_40​  if you use the Quest 3 standalone, you can switch to the "bubble" environment.

        It has no background sound.

         

         

    • Neo2's avatar
      Neo2
      Honored Guest

      Hi!

      He's talking about the continuous humming sound in the background where you are inside the "PC Link" application.

      This sound is not very aggressive and can mix with most of the sound, but in the long time, it start to be really annoying, in the same way a drop of water falling continuously on the shaved head of someone, will start by being a gentle sensation, but after a while, every drop will be like a hammer hitting the head.

      I must admit that this sound (or should I say noise) start to really annoy me also and i'm forced to cut the sound with the sound manager of windows, but then i can no longer have sound from the 3 desktop i use in the PC LINK APP.

      I'm forced to use Virtual desktop then.

      So I'm asking the same question:

      Will it be possible to have, at least, the possibility to customize this "white place with white noise" we are forced to be in if we want to use PC LINK?

      It's possible to change the grid from white to black by tinkering files but every update broke the fix, and we should not have to do that, especially in a software made by a company that have plenty of resources like META.

      I mean, it's not something that hard to do to put a slider in a menu.

  • If you use the Bubbles environment there isn't any background sound.  Most environments aren't all that noisy, but some are more than others.  The background/ambient noise goes away when you open a standalone app, or go into PCVR via Link, Air Link, Virtual Desktop, or SteamL:ink.  Still, I agree it would be nice to be able to mute ambient sounds.  cheers.

  • I think the OP is talking about the background music when in Link dashboard. I requested being able to turn this off or at least being able to change the volume separately from the main volume settings over a year ago. Very annoying as it does sound like tinnitus.

    I tracked this down to an audio file mus_void_ambisonic.wav in the \Oculus\Support\oculus-dash\dash\assets\raw\audio_dash\Assets\ folder. Replacing this with a "blank" audio file of the same file name did not replace the sound, so it must be embedded somehow into the Link runtime.

    Play the WAV file on infinite repeat in the background on your desktop and see how long you can tolerate it. 😅

     

    • TomCgcmfc's avatar
      TomCgcmfc
      MVP

      NomadsAnIsland  Honestly I don't hear any ambient noise when I'm in the meta-link home/dashboard using Link or Air Link.  Sorry, not sure why you do?  I seem to recall a long time ago when there was the Oculus dollhouse feature you could press the left controller menu button to get into its audio options.  At that time I used this and turned them all off.  I don't know if this makes any difference now, unless you are still trying to use the old Oculus home feature.  Of course you can always just manually turn the headset volume down as well.  Cheers.

  • Before the Home was removed none of the audio settings had any effect on the ambient sound without effecting audio volume universally.

    Muting the headset audio mutes the audio on all apps. Not a solution.

    Tolerance to repetitive sounds varies by individual. It might take longer for a dripping faucet to start "bugging" you than others.

    • TomCgcmfc's avatar
      TomCgcmfc
      MVP

      NomadsAnIsland  I’m a very long time user since Rift cv1 and when the oculus home dollhouse existed there was a separate volume control for ambient, not just universal.

      Again I tried both my QPro and Q3 in the current v72 home and couldn’t hear any ambient sounds.  Maybe you have titnus or something?  I guess if your headset volume is high enough you may be getting some audio feedback.  Maybe check your windows audio settings and make sure you’ve disabled enhanced audio.

  • I have also ambient sound in the link app..... it does not bother me though, it's not loud and I normally don't stay in the void but open a game.

    NomadsAnIsland I don't remember, if there was a slider for ambient sound.....

    But in the inventory for your home - TomCgcmfc  likes to call it "dollhouse" - were different ambient sounds which  you can select and also the option "no sound"

    I think, people who had set it to this option, don't have ambient sound now.... all others have the sound from their home in the background, even after it got removed.

     

     BTW TomCgcmfc .....I love playing with dollhouses😂

  • I hear continuous, random, waterfall sounds. How do you turn them off?

     

  • kail93's avatar
    kail93
    Honored Guest

    Has anyone found a fix to this? although the "ambient" sound is not loud its persistent and annoying. i wanted to wirelessly link to my desktop and play some hearthstone on my quest 3 but the audio from the void area was so frustrating that i just got off my quest instead. theres no way to change the environment or control specific sounds and when im not feeling well like i am today i just want to lay down and relax while i watch something or play a game. hearing that constant sound no matter what im doing is the most annoying thing ever

    • Siva6619.Qc's avatar
      Siva6619.Qc
      Honored Guest

      The fix is to use the 'bubble' environment since it has no sound. 
      I don't understand how hard it is for META to just add an option to mute or adjust volume for the environment's background noises. 

      • Choleni's avatar
        Choleni
        MVP

        Hi Siva6619.Qc​ 🙂

        The bubble environment is a Quest environment.

        This thread is about the sound in the pc link app.

        Since the homes in the PC app were removed by Meta, there is no longer any way to change the environments/sound.

        Users are stuck with the background sound they were using before the houses were removed...... which happened without notice.