People App

Hi Jasonpizzacrust​ 🙂

Unfortunately, there is no way to uninstall the people section separately, it's part of the OS.

On the phone, you must uninstall/reinstall the Horizon app.

On the headset, you must perform a factory reset. 

How to factory reset your Meta Quest

Hey there Jasonpizzacrust!

 

We hear you're having problems with the people app, that's of course not optimal to fully enjoy the immersive virtual world experience, we would love to take a look into this and help you out.

Now, as our dear Choleni has already mentioned, the people app is part of the OS, so there is no way to actually uninstall it, but there are a few things that we can try to get this issue fixed for you. 

 

Firstly, checking if your Wi-Fi is connected and has no trouble communicating with your Quest headset. Third-party accessories like headset covers might block signals going through to your headset, so if you're using any accessories from third-parties, then please remove them.

 

Secondly, have you done any changes in your settings recently that might have caused this? If so, then we would recommend changing them back to normal as they could have created this problem.

 

And lastly, a fresh restart of your Quest could also solve this problem, you can do a fresh restart with the following:

 

1. Hold the power button down until the shutdown options appear.
2. Power off the headset. Do a full shutdown, not just a restart.
3. Wait 30 seconds.
4. Power the headset back on.

If you're still unable to make or accept calls in the Metaverse, then we would like to invite you to our private messages.

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We can take a closer look at this for you there and help find a solution to this problem.

We hope this has helped and wish you a beautiful day in the meantime.