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immadd's avatar
immadd
Honored Guest
10 months ago
Solved

Purchased games not on account after merging/resetting password of accounts

Help! All of my purchased games are gone from my Meta Quest 2.  I recently dusted off my quest 2 after many years of not playing. After some trouble logging in to my Facebook account due to its ...
  • Choleni's avatar
    10 months ago

    Hi immadd 🙂

    There was a deadline for migrating the Oculus account to a Meta account.

    All accounts not migrated by March 29, 2024, were deleted.

    Users received emails about this date.

    However, you may talk to support, maybe they can still restore your purchases.

    You can do that via email, chat or whatsapp here:

    Get support | Meta Store 

    Good luck🤞