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PizzaGuyVEVO's avatar
PizzaGuyVEVO
Honored Guest
4 months ago

Quest 3 bundle Batman and horizon 3 month but I don’t see Batman

Like the title says I can’t even redeem Batman my dad bought me the game and there is NO parental link I tried to find the redeem in Batman and I don’t see it I have no redeem thing in my email cause he bought on Amazon and he don’t see it.

4 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there PizzaGuyVEVO, thanks for reaching out. 

     

    We completely understand that you're keen to get the Batman game. Let's see what we can do for you. 

     

    Would you mind getting your dad to contact our Customer Support team so that they can investigate this further? They can be contacted via our website

     

    Hopefully we'll see you in Gotham soon!

     

     

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager

        Thanks for getting back to us PizzaGuyVEVO.

         

        We're keen to get this resolved for you as soon as possible. However, as we need to discuss account sensitive information, would you mind sending us a private message or contacting Customer Support?

         

        To send a private message, please go to our page. Alternatively, you can click here.

         

        Hope to hear from you soon!

         

  • I am using my sons acc meta on this website to reply to you guys and he is not a child