Quest 3 won't load games

I have the Meta quest 3, I haven't had it very long and it's having issues. It's not wanting to load games. The main ones it won't load are Pavlov and ghosts of Tabor. Pavlov will load then go black screen and nothing else. Ghost of Tabor will have the sign for it like it's loading but it won't do anything else. I've restarted the headset, I've uninstalled and reinstalled both apps. I've done everything short of factory resetting the headset and it still won't load the games. I really don't want to have to factory reset the headset and lose all my games save data.

It’s super frustrating when your games won’t load on the Quest 3, especially when you’re all ready to jump into some action. But hey, speaking of games, if you’re into casino games like blackjack, roulette, or slots, I’ve got something interesting for you. Ever heard of free spins and no deposit bonuses? You can get started without risking your own money. If you're interested in testing your luck and maybe hitting the jackpot, check out https://casinosanalyzer.com/free-spins-no-deposit/free-chips for free chips and bonuses to get you going. It’s perfect for those who enjoy a good game of poker or betting on slots, and the best part? No deposit required. Just jump in and play!

I had the same annoying issue with my Meta Quest 3 where games wouldn’t load properly, and after messing around I found a few things that helped (or at least kind of helped). Make sure your headset software is fully up to date. The official help docs mention doing a hard reboot: hold power (and sometimes volume down) until you see the boot screen.

Unfortunately the factory reset was the only thing that worked for me

Hi there!

I am experiencing a similar problem on my Quest 3 and since the German support page is absolutely not helpful, I try it here. Thanks in advance for trying to help me out of this annoying situation.

Here are the details: On my Quest 3 there is one game, Walk About Minigolf, which I played a lot without encountering problems and all of a sudden the game won´t load anymore. When I click on it, I see only the very first loading screen - black with the 3 dots blinking - and that never changes. I also have a Quest 2 in my account, that runs the same game without any problem. So I find it obvious it is the Quest 3 device causing the problem and it has to be solved there. Other games are working normally on my Quest 3 and months ago I had a similar problem with "Ghost Signal" for which I cannot remember what had helped in the end, since also there I did so many things.

This is what I did for the current problem so far and obviously hasn´t helped yet:

- deinstall and reinstall the game,

- delete all game data (not sure if thats really clearing the cache as I read online),

- hard reset with holding power and vol - button for 10 secs and then restart device,

- hard reset by holding down the power button for 30 secs.

I haven´t done the factory reset yet since that seems to be a bit too drastic for only one game not loading and due to my library of about 30 games and apps that should be the absolute last option. Some of the games don´t support the cloud backup. Do you have ideas what I can still try before a factory reset?

As I said before: thanks for helping me here! I really appreciate it!

Hey there! We just wanted to check in to see if any further assistance was needed regarding your games. If so, do let us know! We'd love to help!

Hey there, and thanks for bringing this concern to our attention! We definitely want to make sure you're able to enjoy your games as you please, so we'd be happy to take a further look. To help us continue working from where you left off, we would also like to have the following completed: 

• Log out of the Meta Quest mobile app
• Hard reboot the headset by holding the power button for 30 seconds.
• Log back into the Meta Quest mobile app

Once all set, do let us know how things continue to appear! We want to exhaust all options before attempting a factory reset of the device.