Forum Discussion

Supadad5730's avatar
Supadad5730
Honored Guest
6 months ago

Redeem code

I didn’t receive the email with the redeem code for the free Batman game with my Meta 3. Any suggestions as it seems unlikely I can connect with a human.

6 Replies

  • Did you order it after April 30th, 2025? If you did, it only came with headsets bought before April 30th.

  • d0gg's avatar
    d0gg
    Rising Star

    You don't get a "redeem code". You get it while you are setting up your Quest. During the setup it offers it to you if you are eligible for it. It's at the step when you are setting up the store and payment method.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi there Supadad5730,

     

    We came across your post and would love to look into this with you, so to see if you are eligible for the Batman promotion please send us a private message.

     

     Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    We look forward to hearing from you soon!