Forum Discussion

Anonymous's avatar
Anonymous
5 months ago

Steam Link buttons not responding with Meta Quest 3

Hi all, yesterday night I ran into an odd issue, for the past week or so I have been connecting to my PC and playing games using the Steam Link app on the Q3, however, now that has changed. 

For some odd reason every time I launch Steam Link now it shows up as normal, the screen displays what it should, and it's not even frozen because the animations work, but I can't press anything. 

Nothing responds to my inputs, I can't click Connect, or change the device or even press the help button. It's as if the app is just an animated image now, without any responsiveness. I tried uninstalling and reinstalling it, restarting my Q3 completely, updating my software and firmware and still nothing. 

I have no idea what to do, I was looking for alternatives however launching anything through Air Link is a terrible and laggy experience compared to the latter I've been using up until now.

Every other app works perfectly fine, except for Steam Link.
I've noticed that when I turned on my Q3 last night Steam Link had just finished an update (2.0.17.1667) and that's when everything stopped working. Could that be the problem? An incompatible update? Could anyone help me with this issue please? 

Meta Quest 3
steam link
Troubleshooting

2 Replies

  • Choleni's avatar
    Choleni
    MVP
    5 months ago

    Hi Anonymous​ 🙂

    salletknight wrote:

    I've noticed that when I turned on my Q3 last night Steam Link had just finished an update (2.0.17.1667) and that's when everything stopped working. Could that be the problem? An incompatible update?

    You can check that.... just go back to the previous version to see if it works without issues.

    To do so - open the store page - search for Steam Link - scroll down to more details - tap on the version number- a new page will open - tap on channel - it will expand and you can select the previous version..... unistall Steam Link and reinstall it with that version number.

    If it works without issues with the previous version, contact steam support and tell them about the problem.