Forum Discussion

steve_40's avatar
steve_40
Honored Visionary
8 months ago
Solved

Strange bug when attempting to join live events in Horizon Worlds

I have a Quest 3 (about 8 weeks old). When I am using Horizon Worlds and try to enter any portal to a live event, instead of teleporting me to the event, the Quest Universal UI appears, showing a win...
bug
live events
Meta Quest 3
store page
worlds
  • steve_40's avatar
    steve_40
    5 months ago

    So finally, a solution. I've just received the official v81.1034 update on my Quest 3. I now have access to both the old and new Horizon Central. After updating, the first time I tried entering the Horizon Central portal from my new home environment, it said I had to wait because HC was still downloading. So after a few minutes I went to the new Horizon Central and found a portal to one of the Red Rocks Live Events. IT WORKED! YAY! Then I went to the old Horizon Central, and then tried a portal to the same live event and IT ALSO WORKED! YAY! I also tested on the Blackpink concert and one of the iHeart Radio live events, and they also worked šŸ˜.

steve_40's avatar
steve_40
Honored Visionary
7 months ago

So just as a small update to this, I am able to access the live events on my phone using the MetaHorizon+ app, just not in my headset. Both are on the same wifi. My headset is now on v79.1031 build 5115411.16430.520 (10 Sep 2025) but the issue persists.

MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
7 months ago

Hi fish_whisperer_01,

 

As advised previously in the thread, you'll need to submit a bug report for this so our engineers can properly track it.

 

  • Open the Horizon Worlds app
  • Holding both controllers, press down simultaneously on the A&B buttons on your right controller, and the X&Y buttons on you left controller
  • This will bring up the bug report screen. You can then submit details of the issue, including any error messages that might be coming up.

You've mentioned previously that you've submitted quite a few bug reports for this, but each one helps us track the issue including where and when it happens, and how long it has been happening for.

 

Alternatively, you can drop us a private message so we can look further into your account. 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us.

Remember: You'll need to be signed into the Community to message us!

 

Thanks!

 

 

 

  • steve_40's avatar
    steve_40
    Honored Visionary
    7 months ago

    As I previously mentioned, I have submitted over half a dozen such bug reports via the headset in the past two months! Still waiting for this issue to be addressed by the "engineers" aka vibecoders.

    • steve_40's avatar
      steve_40
      Honored Visionary
      7 months ago

      Another small update today to v79.1031 build 5115411.17040.520 but still no joy.