Forum Discussion

steve_40's avatar
steve_40
Honored Visionary
8 months ago
Solved

Strange bug when attempting to join live events in Horizon Worlds

I have a Quest 3 (about 8 weeks old). When I am using Horizon Worlds and try to enter any portal to a live event, instead of teleporting me to the event, the Quest Universal UI appears, showing a win...
bug
live events
Meta Quest 3
store page
worlds
  • steve_40's avatar
    steve_40
    5 months ago

    So finally, a solution. I've just received the official v81.1034 update on my Quest 3. I now have access to both the old and new Horizon Central. After updating, the first time I tried entering the Horizon Central portal from my new home environment, it said I had to wait because HC was still downloading. So after a few minutes I went to the new Horizon Central and found a portal to one of the Red Rocks Live Events. IT WORKED! YAY! Then I went to the old Horizon Central, and then tried a portal to the same live event and IT ALSO WORKED! YAY! I also tested on the Blackpink concert and one of the iHeart Radio live events, and they also worked 😁.

neogrinch's avatar
neogrinch
MHCP Member
6 months ago

Why has this been going on for WEEKS!? I can't attend any live events, including the Meta Connect event today which makes me incredibly dissapointed with Meta. I have two quest 3 headsets. It is occurring on both of them, on 3 different accounts.  Do you have this bug information linked somewhere, where we can see updates and tracking for the bug/issues? How many users is this impacting? I can't believe this was not resolved before Meta Connect. Meta never provides any information for these kind of issues and just leaves users hanging forever.  I've submitted multiple bug reports.  Please do better. 

  • Bubberne's avatar
    Bubberne
    Protege
    6 months ago

    It's not been weeks... it's been MONTHS.  Two months.  I was the second person to complain, after the OP, and nothing has been done.  It's appalling.  

    I have two Quest 3 headsets, and one Quest 3S.  I am running v81 on one of them, and v79 on the other two.  

    To the "dedicated engineering team":  Please provide a solution.  Or some indication you are actually working on this.

    • Medie_From_Brazil's avatar
      Medie_From_Brazil
      Explorer
      6 months ago

      I'm having the same exact problem, and it's happening right now during the Meta Connect live stream in worlds, it's not working for me

      • neogrinch's avatar
        neogrinch
        MHCP Member
        6 months ago

        What a coincidence medie. I literally just saw you in worlds asking the community guide about this. She gave u the same spiel they give everyone. Either Meta isn’t telling them anything, or they’re telling them not to share information with us about this.