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chacha8383's avatar
chacha8383
Honored Guest
5 months ago

The Batman software installation failed.

Hello, I purchased MetaQuest 3 yesterday.
It's a package that includes Batman: Arkham Shadows.
However, I can't find a free download or gift code for the software.
All I've found is a message asking me to pay about $70.
I've even tried rebooting MetaQuest, but the result is always the same.
Please help me install the free Batman: Arkham Shadows program.

3 Replies

  • Hi there. I got the Quest in April and installed Batman Arkham Shadow right at the end of the month. I've checked a number of websites that say the offer only lasted until the end of April 2025. If you purchase your quest after that date the offer is no longer available. It's possible some sellers are saying it's coming with the headset when it's not. But maybe that's wrong. I don't think the offer is related to the device itself but to the date you purchased it. I didn't even have the Batman logo on my packaging but still got to download it from the store free because I registered before April 30th. However, you should check with the seller of the headset as maybe they can give you a code . Good luck, I hope you can get it.🤞🤞🤞🤞

  • Hi chacha8383​ 🙂

    Look here how to redeem the game:

    How to redeem an app, game or subscription promotion with the purchase of a new Meta Quest headset

    If the steps described there doesn't work reach out to support by sending 

    a PM MetaStoreHelp​ here in the forum. They can help you.

    Click on their name, then click on the "message" button.

    Have fun with your new Quest🙂

     

    Maccyb123​  you are correct about the deadline for all countries...... except of the US and Canada.

    The promo has been extended there😉

    • Maccyb123's avatar
      Maccyb123
      Trustee

      Thanks Choleni ! Yes, I was lucky to get it just in time ! Nice to see it's extended over there. 😁