We came across your post and noticed you are experiencing some issues when trying to approve app download requests for your supervised teenager's account. We would love to help you with this, as we wouldn't want anyone to miss out on experiencing the virtual world in a variety of apps.
You can allow or reject apps for your teen's account a few different ways! Our Public Article - Approve or block app download requests for a child's Meta account, explains how to allow and reject apps through the Web browser, Mobile browser, and the Meta Horizon app.
If you are experiencing issues trying to approve/reject on the Meta Horizon app, please ensure your app is on the latest version available through the Apple App Store or Google Play Store.
If the issue still persists after trying these steps, we would like to invite you to message us so we can look further into this!
You can contact us by selecting our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us!
Please remember, you must be signed into the community first to send us a private message.
If you have already done so, someone from our support team will be with you as soon as possible!
