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MrDrDaylight's avatar
MrDrDaylight
Honored Guest
10 days ago

TWD: Saints And Sinners hardly playable.

I recently just bought the game after watching The Walking Dead, one of my now new favorite shows. I was very excited to play the game, as it downloaded pretty quickly. I decided I should play the tutorial, so I did, and I got through with no issues whatsoever. Until I actually started the game. The game opens up with a scene with an old man and a campfire. He says his lines, but then the game crashes. At first, I though it was part of the game, since it was just a black screen, but I realized the game was no longer running. I tried it a few more times, and decided to look it up. I see a lot of people who have the same issue I’m having, but none are getting any help. I decided that I’d just uninstall the game, wait a little bit, and reinstall it. After it was done, I got back in, and it happened once more. I uninstalled, this time, RESTARTED my headset. I reinstalled it afterwards, and the issue persisted. I’m lost. I’m sure I’m missing something, but I don't have a clue on what it is. I spent over $30 on a game based on a show I love, and am not willing to give it up. Please help!

crashing
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Meta Quest 3S
The Walking Dead: Saints & Sinners

3 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    9 days ago

    Hello MrDrDaylight!

     

    We saw that you are having issue launching TWD: Saints and Sinners, and would like to offer our help in figuring out this issue with you. As we don't want any of our valued community members to not be able to play a game they just purchased.

     

    Firstly we would like to ask if you are having this issue on only TWD or are you experiencing this in any other games?

    Have you made any changes to your setting after you bought the game?

    Are you having any issues with the Home environment?

     

    We hope to hear from you soon so we can have a look into this for you.

  • Maccyb123's avatar
    Maccyb123
    Superstar
    9 days ago

    First thoughts, If you bought it recently and played less than a a couple of hours, apply for a refund immediately. Don't waste time on it. If you want to try one more thing first, back up your stuff, do a factory reset, reload your data and then try installing it once more. It might be a memory issue and sometimes this fixes it. You have to decide is it worth doing. I do have the game on my quest 3s and it's working OK for me. Are you on v81 or on PTC v83? v83 has bugs as normal for test software so maybe it's that too. Good luck!