Forum Discussion
i did that but it did not work what do i do
Hey there, gamingraptor420! We want to get you into that game as soon as possible; it's on a whole new level, and we can't have you missing out on any of the action.
- Restart the Headset
- Log out and back into the phone app
- Factory Reset for the last option
If this issue is still a problem and not fixed, here is a link to make a support ticket so our team can look further into it for you.
- MetaStoreHelp3 years agoCommunity Manager
Hey there gamingraptor420! We're just checking in on you to make sure you were able to get The Walking Dead: Saints & Sinners to work. We're eager to get you into the action, so please don't hesitate to contact us.
- kingcosmicseal86541 year agoHonored Guest
I’ve tried doing all 3 of those and it’s still not working what should I do? It’s my favorite game as I am a YouTuber for this game and I’m not able to play it
- MetaStoreHelp1 year agoCommunity Manager
Hey @kingcosmicseal8654! We would love to get you back in the game and get you back to enjoying VR! We completely understand how it can feel when you are not able to play your favorite game. Are you only experiencing this issue with this one game? Are you using Airlink or a Quest link to connect to a PC?
We look forward to hearing back from you and getting to the bottom of the issue!
- MetaStoreHelp1 year agoCommunity Manager
Hey there! We are just following up with you to check and see if you still need help. Feel free to reach out to us anytime!