Forum Discussion

Pepto.Bismol.32's avatar
Pepto.Bismol.32
Honored Guest
25 days ago

Unable to buy anything

Anytime I try to buy something, the same message always pops up,

Request Not Completed We noticed something unusual and, for your security, this request couldn't be completed.

Please try again later, or visit our Help Center.

This has been popping up for the past seven months and it’s starting to tick me off because I have missed out on many deals and such. Even when I prove that it’s me it still pops up with the same message. I don’t know what to do anymore so can someone please help me.

gameplay
games
games and apps
Meta Quest 3

15 Replies

  • Choleni's avatar
    Choleni
    MVP
    24 days ago

    Pepto.Bismol.32​ 

    Pepto.Bismol.32 wrote:

    This has been popping up for the past seven months and it’s starting to tick me off because I have missed out on many deals and such

    And in this seven months..... have you ever contacted support as it's advised in the message???

    In case you haven't... reach out to support via email, chat or WhatsApp HERE

    • omid.082424's avatar
      omid.082424
      Protege
      24 days ago

      I have contacted them many times.. the problem is not solved.

      I even added Quest Cash balance via gift card from Amazon, but this ridiculous error still appears.

      They themselves do not know what the problem is.

      I have done everything you can think of, factory reset, changed internet, changed other browsers, even bought a VPN. It did not help.

      • Choleni's avatar
        Choleni
        MVP
        24 days ago

        Yeah...... a lot of people have this issue....... sadly☹️ I'm aware of this.

        Still..... for me is support the place to send people with these problems. It's on Metas end to resolve this.

        Some people worked around by creating a second account and use it to gift games to their main account.

        omid.082424 wrote:

        I have done everything you can think of, factory reset, changed internet, changed other browsers, even bought a VPN. It did not help.

        No, because it's related to your account and if so nothing of the things you did can help........ this is something I believe, not a fact though.

    • Choleni's avatar
      Choleni
      MVP
      24 days ago

      silent.jaks​ For what reason should they do that??🤔

      They are losing money when they hinder people buying games.

      • silent.jaks's avatar
        silent.jaks
        Protege
        24 days ago

        Not so sure... if it comes from cash earned through referrals

    • Maccyb123's avatar
      Maccyb123
      Expert Trustee
      23 days ago

      That's true,, they only like our money.. They don't like your money.  😂😂😂😂 They purposely have no interest in your money at all.