Forum Discussion

Odyssey.RB's avatar
Odyssey.RB
Explorer
9 months ago
Solved

Unable to purchase add on - Family Center

I am trying to purchase game add on(s) for my child's supervised account. The game in question is "Sail", but it happens with others as well. I receive an email to review the request in the Famil...
  • Odyssey.RB's avatar
    Odyssey.RB
    9 months ago

    Thank you Choleni. I will give the in app gifting a try, otherwise we will have to chalk this one up as a lost cause.

steve_40's avatar
steve_40
Honored Visionary
9 months ago

Instead of trying to use the broken email link, have you tried actually opening the Store within the MetaHorizon mobile app and purchasing the add-on directly, now that you have given permission? Or even purchasing it from the Store app in your child's headset? You can also access the store via their web page.