Forum Discussion

T_Ball's avatar
T_Ball
Honored Guest
5 months ago

Will not let me buy games from the store

So I have tried to add a back card credit card and I have bought a gift card and it still won’t let me buy anything. It keeps telling me I need an appeal. Any help would be appreciated 

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi there!

     

    We just saw your post about the problems you're having making purchases from the store, and we'd be happy to help.

     

    If you have not already contacted our support team using the previously suggested link, you can always reach out to us via private message. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!