Forum Discussion
Hello MetaStoreHelp,
I recently purchased the Meta Quest 3 512GB (which includes Batman: Arkham Shadow and a 3-month trial of Meta Quest+) on September 20, 2025. However, I do not see the option to redeem the game, only the option to purchase it. I’ve checked my emails to see if there was a redemption link sent, but I haven’t received anything.
Could you please assist me with resolving this issue?
Thank you for your help.
Hi there. There is an explanation for what you should do here in this thread. Look at the information from the MetaStoreHelp here. If you can't see it just hit the expand all replies option. 😊 It's a great game ! Enjoy it ! I'm not sure totally but you might have to go to the Wallet in your Meta phone app and add a payment method for the 3 months Horizon + that's free. Not 100% sure on that but look at your wallet and see what it tells you !