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fangxin's avatar
fangxin
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7 years ago
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Wrong-------medium 2.2

My medium updated to version 2.2,can't open menu options “save, save as, load, add mesh as clay, export", porgram  to stop running, and pop-up window ”Medium has crashed“. Re-installing the software d...
  • jessicazeta's avatar
    7 years ago
    Can you send me your logs from C:\Users\username\AppData\LocalLow\Oculus\Medium\log? Feel free to send them to medium@oculus.com.
  • fangxin's avatar
    7 years ago
    The problem has been fixed when I deleted the Preferences folder. I hope this method can help others solve the same problem.  I can put myself into my work again. Thanks again to the medium team.