Forum Discussion
MetaQuestSupport
4 years agoCommunity Manager
Hey there SarahB1963! Let's get your Quest 2 set up so you can jump into VR! We suggest you power off the device by holding down the power button for 30 seconds, then reboot and try to pair again. If that doesn't work, please follow the instructions HERE to factory reset your device. If you need more help, feel free to send us a support ticket by clicking HERE.