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Versonya's avatar
Versonya
Honored Guest
4 years ago

Got problem with my oculus link

I'm bored with your help, when I connect my oculus quest 2 to a PC and connect to oculus link, I get a gray screen that starts to flicker a lot, maybe someone has encountered this problem? help solve it

12 Replies

  • Does your PC display have HDR enabled?

    If it does turn it off.

     

    I had a simular issue when I changed to a new monitor which supported HDR.

    Disabling HDR in Windows sorted the blank screen on Oculus Link for me.

    • Versonya's avatar
      Versonya
      Honored Guest

      what actions do I need to do to disable hdr, I just don't understand

      • Tired_old_Gamer's avatar
        Tired_old_Gamer
        Honored Guest

        Here is the process for Windows 10

        Right click your desktop

        Select "display settings" from the menu.

        in the Display window that shows up scroll down.

        If your display & graphics card support HDR you will see a setting "Play HDR games and Apps"

        If it is turned on the button/slider will be blue.

        Click it once and it will go while and turn off.

        Close the Display Window

         

        Try your Oculus link again and see if that resolves the issue.

  • Hey Versonya, thanks for reaching out! We understand the inconvenience that an Oculus Link issue would cause. After reviewing all of the troubleshooting steps taken in this thread, it does appear that you are using an unverified cable for Oculus Link. While some users have reported being able to use Oculus Link with an unverified cable, we cannot guarantee that every user will have the same experience. If you're also running into trouble with Air Link, send us a support ticket here and we can further troubleshoot that issue. Cheers!