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Anonymous's avatar
Anonymous
6 years ago

My quest is frozen and won’t turn off

Idk it’s frozen I can’t turn it off the controllers don’t move idk what to do so I came here any1 know how to fix it?

3 Replies



  • hold the quest for 10 sec  and it will work it happen same to me

    Exactly, see FAQ support.oculus.com/263086061243965/#faq_668300973676634
  • If holding the button doesn't work, id try charging the headset with a different type c charger and holding it again.

    If the method above doesn't work, I'd reach out to Oculus Support through this page here: https://tickets.oculusvr.com/hc/en-us/requests/new