Forum Discussion

Fr00t's avatar
Fr00t
Explorer
5 years ago

Quest 2 won't work after initial update. Stuck on setup screen.

I just got my new Quest 2 out of the box. I joined it to wifi and then it said it was downloading update 1 of 2. Then after downloading the first update it installed it, and the Quest will no longer see any wifi networks. A factory reset leads it back to the same place. I can't finish the initial setup because I'm stuck on a screen with bubbles around telling me to connect to wifi which it can't see.

Pairing with the Oculus App also tries and fails to connect the Quest 2 with wifi.

Is there a link to the latest firmware to so I can manually sideload the update? I'm not going to be able to download any updates over wifi as it's not seeing any networks.

3 Replies

  • Fr00t's avatar
    Fr00t
    Explorer
    5 years ago
    It turns out there's some feature on my 5GHz wifi network that is causing the Quest to be able to not see any networks. Once I had disabled my 5GHz network, the Quest could see other networks, including other 5GHz networks. I need to do some testing to see exactly what features are causing the issue.
  • FriendTony's avatar
    FriendTony
    Explorer
    5 years ago

    Fr00t said:

    It turns out there's some feature on my 5GHz wifi network that is causing the Quest to be able to not see any networks. Once I had disabled my 5GHz network, the Quest could see other networks, including other 5GHz networks. I need to do some testing to see exactly what features are causing the issue.


    did you find the solution? the same thing happens to me
  • FriendTony's avatar
    FriendTony
    Explorer
    5 years ago
    i fix it: you need to choose a channel less than 48 in your router. Because some devices do not recognize DFS. with that you can connect to the 5g network