Forum Discussion

deadbrew's avatar
deadbrew
Honored Guest
5 years ago

Screen Distance - Screen zoomed in & stretched

Hi,

 

I just finished setting up my Oculus Quest 2 and everything worked great, from Oculus immersive video, games, streaming 180 & 360 videos from browser & files etc. But after a while the device turned off due to battery power and then when I turned it back on after I charged it the screen becomes problematic.

 

Everything is suddenly more zoomed in & stretched, holding the oculus button doesn't work either since it just moves the menus and even doing this lacks accuracy compared to pre charging.
When I play Immersive videos it's 2x more zoomed in than before & when I browse & stream 180 videos it just doesn't work, everything becomes distorted and way zoomed in that the VR just doesn't work eventhough it did before. Even menus are becoming stretched and I had to really turn my neck.

 

I tried factory resetting & turning off guardian tracking but that still doesn't solve the problem, does anyone have the same issue?

2 Replies

  • Empaler's avatar
    Empaler
    Honored Guest
    4 years ago

    I'm having this issue after enabling air link and connecting it to the computer. I think the link uses different aspect ratio then it maybe messed up when I changed it back. Hopefully there's a fix

  • MetaQuestSupport's avatar
    MetaQuestSupport
    Community Manager
    4 years ago

    Hi, deadbrew! Having your screen super stretched out definitely doesn't help with gaming and the like and we want to help you fix this! If you haven't already, please try letting your headset's battery drain to 0 again. Then, put it to charge for 2 hours, without handling it to any extent. After the 2 hours, then try powering it back up and let us know if this made any difference!