Terrible Tracking problems since v25 update + performance issues
In the past week I have given up even being able to use my Quest a few times due to tracking issues.
Heres what happens, I power it on and it immediatey says it cannot initiate tracking and gives the option to continue. If I press continue about 20 or 30 times it will start to load the home screen, stop, glitch out then say the same thing about the tracking. Repeat the continue button BS and eventually it will take me to the home environment with no tracking. THEN it will realize that the tracking is working and ask me to set it up again. half the time the floor level will glitch and the floor level starts out 20 feet below the actual floor. This can be corrected by restarting the configuration. Ill then get halfway through redrawing my boundary (while experiencing glitchy low framerates) and the headset will magically FINALLY remember my playspace and quit out of the configuration. Then things work normally. Until that is I either put the headset down for a minute, put it to sleep or shut it off again. In which base I have to go through all the same BS AGAIN.................
This thing worked glassy smooth when I bought it back in November and I never had 1 single issue. At one point in my living room I was even able to use the tracking perfectly with only the christmas lights on. NO ISSUES. I was blown away by how smooth the whole interface was. Now it feels glitchy and cheap.
On top of this Ive had the thing randomely quit out of games multiple times for no apparent reason at all. As well as running Oculus software in a laggy fashion, like running a game thats above your system requirements. Framedrops and artifacts appearing in the visuals. This even happens in the home environment.
If I turn my head quickly in the home environment I can watch the world continue to load from black and pop into view. It breaks immersion, kills framerate and it NEVER did this before the stupid update.
Ive sent 2 bug reports about this and Ive read that many people are experiencing the same thing. No one from occulus seems to respond to any of these threads or even acknowledge the problems. Is there a number I can call?
I have paid for software that I now cant use due to a product that I also paid for. And ironically its not the hardwares fault! Its the stupid update that clearly was not tested by anyone before being released. I dont care about facebook messenger, nor do I want it on my headset. I just want the thing to work the way it should.
Maybe facebook should worry less about promoting itself (Im pretty sure its popular enough) and focus on making a great device better. Its a PITA to type text in VR, nobody is going to use messenger on there actively. Id rather just use the Oculus friends system because after all why would you even have the need to talk to someone who doesnt also have an oculus headset? (Meaning they also have the oculus messenger thingy) I would just use my computer for that.
I also recently saw that the V26 software has been released although I dont have it yet. Does anyone have it? Has it fixed these issues with V25? This thing was probly the most amazing thing Ive bought in the past year until all these glitches started happening.
Id appreciate a response from someone on Oculus's end. Im also a developer and would like to eventually release some software a friend and I have been working on on the store or app lab. But we need a stable environment to do so.
