Forum Discussion
I seem to be in the same boat.. received my Quest 2 a few days ago and have been trying to connect it to my network for hours.. I havent even been able to get through the setup as the connection lasts literally 10 seconds and then drops out... And, thats the very few times it even finds any networks. How does a $600 item even have this kind of problem without resolution?
I have tried several different ways to connect or even find networks.. 2.4 and 5G are separate networks on my router, so I tried both.. no luck... Ive tried to find networks with both the Quest2 and the phone app.. If it happens to come up with Networks on the phone app, it comes up with the Wrong SSID or password error.. Ive tried using my phone as a hotspot, and the few times it was actually found, the connection lasts 10 seconds.. Tried reboots.. hard resets... modem reboots... the only option I havent tried, but very close to, is Kung Fu kicking this $600 piece of plastic over the fence... (yes, Im pretty **bleep** frustrated at this point)... I bought this for my daughters birthday (and myself shhhh!) which is tomorrow, and now we'll both be empty handed on the day..
- dewthedew9025 years agoExpert Protege
This is old, but seems like may be a fix..totally resetting your router from scratch though.
- Hustlah5 years agoExplorer
Thank you for the reply... I did find that before I posted here but didnt try the solution at the time, as I thought I shouldnt have to do all that with a brand new device... none the less, I gave it a shot with no luck.. latest update for me is: I noticed the device only finds and connects to a network when the battery is at 100%.. as soon as it drops a couple percent, the connection drops out and wont find any networks until the device is back to 100%.. unfortunately, even with the charger connected, it doesnt stay on 100% long enough to update and setup the device..
- dewthedew9025 years agoExpert Protege
That’s such a shame. I would think it’s gotta be some software glitch then.
ive got 2 different quest 2’s a d had a quest 1 and haven’t had any connectivity issues on any of them. Just crazy that you and others have the issue. I bet if it could connect long enough, it would just update to the latest firmware and be fine.
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