Forum Discussion

Anonymous's avatar
Anonymous
5 years ago

oculus ticket responses are trash

i made a few tickets saying that i tried the things that they always say to do but the same response telling me to unplug and plug the cables in even tho in the ticket i said i already did it and my issue is that the headset turns off when launching steamvr games like beatsaber but it used to work fine
Oculus
Rift
Support

1 Reply

  • MetaQuestSupport's avatar
    MetaQuestSupport
    Community Manager
    5 years ago
    Hi there, we're sorry to hear your experience with us has not been very satisfactory, and we'd like to help get you back into VR. Can you please provide your ticket number so that we can check into what's going on? Thanks.