Forum Discussion

connors.21753's avatar
connors.21753
Honored Guest
1 year ago

Accounts deactivate

Meta has deactivated all my accounts facebook Instagram can't be accessed I have years of memories on both how do I fix this I can't log into meta because it says there is no account I only have 90 days to sort this I didn't receive a warning or a link 

7 Replies

  • MetaNinjaTurtle's avatar
    MetaNinjaTurtle
    Meta Quest Support

    Hey there connors.21753!

    Getting back into your Facebook/Instagram account is super important. On the Meta Quest Community forums, we do not have the tools or resources to assist with Facebook or Instagram-related account issues, but we’re happy to guide you in finding the help you need as best as we can!

    The best place to start is the Facebook Help Center/Instagram Help Center. They have tons of troubleshooting steps and other ways to get the support you need for your specific issue.

    We’re always excited to assist with Meta Quest VR questions or hear about your VR adventures in the future. If we see you around the community, please be mindful of our Community Guidelines and Forum Rules!

    • connors.21753's avatar
      connors.21753
      Honored Guest

      My meta account has been deactivated I'm using my husbands now to do this query I need to access the meta account to sort the face book problem 

  • Hi connors.21753 ,

    You can appeal for it and for making appeals login to your account and then follow on screen. For more help you can visit Facebook help centre or try to contact with meta pro team.

    • connors.21753's avatar
      connors.21753
      Honored Guest

      I did this I uploaded passport still waiting for a reply 3 days