Dear Meta Support Team, I am writing to request urgent assistance regarding my Instagram account, w
Dear Meta Support Team,
I am writing to request urgent assistance regarding my Instagram account, which was hacked on November 6th at 1:51 AM. I am facing several issues in trying to recover my account, and I need your help to regain access.
The following are the details of my problem:
1. Date and Time of Hack: My account was compromised on November 6th at 1:51 AM.
2. Recovery Link: I received a recovery link initially, but whenever I tried to use it, it showed as invalid.
3. Account Compromise: After this, I was able to change my password briefly, but now I am unable to do so anymore.
4. Email Accounts Linked: I still have access to all the old Gmail accounts that were linked to my Instagram account, including the one used to create the account. The emails associated are:
Linked Gmail: crxfalesh@gmail.com
Account Creation Gmail: faleshpatail09@gmail.com
5. Recovery Attempts: Despite multiple attempts, whenever I try to recover my account, I keep encountering a message that says "Something went wrong" and a blank white page.
6. Recovery Link Issues: I have requested the recovery link multiple times, but either I am not receiving any emails, or the Instagram system is not sending them.
7. Face Verification: I also submitted a face verification video, but I did not receive any confirmation or a "submitted" message. Additionally, I have not received any follow-up regarding the recovery link.
I have tried everything I could to recover my account, but I am unable to regain access. I am facing a lot of issues, and I urgently need assistance from the Instagram Security Team.
Account Details: Username Joy.amv
Email associated with the account: crxfalesh@gmail.com
Email used to create the account: faleshpatail09@gmail.com
I kindly request your assistance in helping me recover my account. Please let me know if any additional information is required to verify my identity.
Thank you for your time and support. I look forward to your prompt response.
Best regards,
Falesh Patail
+916268319439