Forum Discussion

s.743810's avatar
s.743810
Honored Guest
1 year ago

Fake Meta Acct can not be unlinked from facebook

someone created a fake meta acct and linked it to my facebook
I can not remove the link on facebook, as it requires authentication with the fake meta account. 
the fake meta acct uses 2fa.

How can I get this Meta acct deleted from Meta, and unlinked from Facebook.

6 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi there,

     

    We noticed you're having an issue with your Facebook account being linked to an unwanted Meta account. We know how tricky these kinds of issues can be, so we'd love to help you out here.

    In order for us to look into this further for you, please shoot us a DM!

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

    • alleykayhart's avatar
      alleykayhart
      Honored Guest

      I have had the same issue and I can't find help.  Someone created a fake meta account in my name and connected it to my facebook account and locked me out.  I was able to verify my identity with facebook and regain control of my facebook account, however, the fake meta account still exists and is still linked to my facebook.  I created a new Meta account that is actually me, but can't connect it to my facebook account, because the fake account, with someone else's email address, is connected to my facebook account.  I NEED HELP!!!! WHY IS IT SOOOOO HARD TO GET HELP FROM META!!!!!! Meta should not make it SO impossible to get help.  It took me a full day to get help from facebook, but It's taken over a week so far and I still can't get help from Meta.  TONS of fraud is being committed against people here and they should have people to help. 

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager

        Hi there,

         

        Thanks for posting into our forum. We can see you're having some issues with a fake Meta account attached to your Facebook, we'd like to look into this for you and see what we can do! Would you mind sending us a PM? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

         

        Looking forward to hearing from you!

  • That’s really frustrating! Try reporting the fake Meta account through their help center, and reach out to Facebook support for help unlinking it. Hang in there!