Forum Discussion

tiallandsia's avatar
tiallandsia
Honored Guest
1 month ago

Found Meta Glasses

I found a pair of Meta glasses at the beginning of the year, and I would like to find the owner. I’m just not sure how at this point. I’ve tried contacting support and the automated chat said it’d send the info I have to the support team. But is there any other way someone might know of to find the owner information with the glasses? 
im a tour guide, so i mostly have people out of state/country on my tours so so posting on local forum could be a dead end, though I am in a stop where a lot of locals visit, the location they were makes be believe it was someone who took my tour but I contacted all of them and no one said they forgot anything. 
I just really want to find the owner

games and apps
Headset
Meta Quest

4 Replies

  • KetaKym's avatar
    KetaKym
    Honored Guest
    1 day ago

    Hi :) I'm in the same boat.  Did you figure out how to locate the owner?  I found a Meta Quest headset & paddles.  I'd love to return them to the owner, but no avenues have worked. 

    • Choleni's avatar
      Choleni
      MVP
      1 day ago

      Hi KetaKym​ 🙂

      If the headset isn't locked and you can use it you should be able to find the owner's email address in the settings in account center, so you can contact him.

      Another option: place an ad in your local newspaper, or on Facebook or reddit or whatever, stating you've found a Quest and where and when you found it. If somebody contacts you saying ...."that's my headset" ask for the serial number. You can see the serial number on the headset arm, the true owner is able to see the number on his account. So, you can verify that he is the right person.

      • KetaKym's avatar
        KetaKym
        Honored Guest
        18 hours ago

        Thank you, Choleni 😊  Unfortunately, it's locked.  Posting to a public forum is a good idea. 😊