Forum Discussion

Sazik_S's avatar
Sazik_S
Explorer
10 days ago

How to find the location of my glasses using my account META-QUEST 2

My glasses and the box were stolen, but my account is still on the device and I see it was online the day before. How can I find the last location using its IP address or enable the device's geolocation? I need to find the location. META-QUEST 2 glasses

5 Replies

  • Choleni's avatar
    Choleni
    MVP
    10 days ago

    Hi Sazik_Sā€‹ šŸ™‚

    The quest has no geolocation.

    Go to the police, report your headset as stolen, give them the IP....... and most important, do a factory reset to remove all your account data on your the headset.

    How to factory reset your Meta Quest

    You can also contact Meta support via email, chat or WhatsApp HERE and report the device as stolen.

  • Sazik_S's avatar
    Sazik_S
    Explorer
    10 days ago

    I don't want to reset it, on the contrary, it shows me when the device is online.

    • Choleni's avatar
      Choleni
      MVP
      10 days ago

      That's up to you, but your payment methods are on the device, so....šŸ¤·ā€ā™€ļø

       

      • Sazik_S's avatar
        Sazik_S
        Explorer
        10 days ago

        There's no data there. The account was only used to log into the app. Thank you