I factor reseted my head set now what do I do

Question

I factory reseted my headset and I turned it on and did part 1 of the set up screen and now I cant get past part 2 what do I do please help me&nbsp;

Choleni · Answer

Hi Icyfishy_wppb​ 🙂
If you are talking about a Quest 1 or Go, you'll need an older version of the Horizon phone app.
The solution in the following link describes what you must do and includes a link to an older version...... you maybe must try multiple versions though.
Good luck!🤞
Meta support doesnt't recognize my Oculus Quest (1st gen) serial number so I cannot get help. | Meta Community Forums - 1274215

Choleni · Answer

Were do you stuck? At the "pull tab from controller" part?
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Icyfishy_wppb · Answer

I am not im talking about the quest 2 but thank you for trying to help

Icyfishy_wppb · Answer

Yes I am

MetaStoreHelp · Answer

Hello there, thank you for posting on our Forums.
&nbsp;
We understand you are having some issues getting past the set up of your Quest 2 headset, we would suggest following the steps below to get you past the screen asking you to remove the controller tabs.
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Power on and put on your headset.
 In the headset, either an animation will ask you to remove the pull tabs from your controllers, or a message will tell you that the headset can't locate your controllers.
 Put down the headset and wait for five to ten minutes.
 Put the headset back on. You should see instructions on how to use gaze functionality in the headset.
  
   If you can't see this message, please contact Meta Store Support for further assistance.
  
 Follow the on-screen instructions to pair your controllers to your headset.
  
   Move your head to navigate menus. To select prompts, use the volume buttons.
  
 Once the controllers are paired to the headset, follow the on-screen instructions to complete the rest of the setup process.

If you are still having issues after trying these steps, please contact us privately using the instructions below.&nbsp;
&nbsp;
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
&nbsp;
Next, click "Send a Message" to privately message us!
&nbsp;
Please remember, you must be signed into the community first to send us a private message.
&nbsp;

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I factor reseted my head set now what do I do

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