Forum Discussion

sjalmusic's avatar
sjalmusic
Honored Guest
1 year ago

Instagram Meta Verified/password change issues

I recently paid the 14 bucks to subscribe to meta verified just to be able to receive help with my Instagram password , I haven't received a link to change my Instagram password in over a year of trying and brought that issue to the chat on meta JUST to be left in the chat with no help . I'm literally just trying to change my password since I forgot the last one used and Meta is making it nearly impossible, I didn't pay for extra support just to still be ignored . This is ridiculous.  The chat is open but no one is in there to respond and I can't start another chat until that one ends . My instagram name is  *REDACTED* please help .

Meta Quest

1 Reply

  • cherrycolaa's avatar
    cherrycolaa
    Meta Quest Support
    1 year ago

    Hey there sjalmusic !

    Getting back into your Instagram account is super important. On the Meta Quest Community forums, we do not have the tools or resources to assist with Facebook or Instagram-related account issues, but we’re happy to guide you in finding the help you need as best as we can!

    The best place to start is the Instagram Help Center. They have tons of troubleshooting steps and other ways to get the support you need for your specific issue. 🍒