Meta brokemy Oculus Quest 3 over 15 months ago with an update and I still have yet to receive a replacement (RMA) or refund. All I've done is give me the same runaround with their support team. They don't care to take responsibility for their mistakes.
Your headset died over 15 months ago. The warranty was already in the afterlife. You're basically asking Meta to hop in a time machine and fix something that happened during last year's tax season.
I received the RMA after META broke the headset with an update. it didnt just die. I then dropped it off at a FedEx with the label attatched that META provided me as requested. All this time has gone by and I still have yet to receive anything. I would just like meta to own up to their mistakes and make things right.
