Forum Discussion

MoonstoneWolf7's avatar
MoonstoneWolf7
Heroic Explorer
10 months ago
Solved

More Rayban Issues

I got the V9 update but why did you remove the female voice?  I would think in the United States with discrimination laws on everything you would ensure that we had the female voice.  As an old woman...
Meta AI
rayban
stories
  • MetaQuestSupport's avatar
    MetaQuestSupport
    10 months ago

    Hi MoonstoneWolf7, 

     

    Thank you for getting back to us and we fully understand your frustration. If you haven't already tried, here are a few steps we'd like you to try:

     

    1. Open the Meta View app on your phone.
    2. Tap Settings in the bottom right.
    3. Tap Voice commands.
    4. Tap Language and voice.
    5. Tap the play button to hear the voice options. When you've found the voice that you want, tap the checkbox next to it, then tap Save.


    Please let us know if these options work for you. We look forward to hearing from you. 

     

    If the problem persists, we can certainly take a look at this for you. We invite you to message us privately, so we can investigate further. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    We hope to hear from you soon!

MoonstoneWolf7's avatar
MoonstoneWolf7
Heroic Explorer
10 months ago

Why are you tagging these as Rayban Stories?  My glasses are the new Skyler brand that came out a few months ago.

  • MetaQuestSupport's avatar
    MetaQuestSupport
    Community Manager
    10 months ago

    Hi MoonstoneWolf7, 

     

    Thank you for getting back to us and we fully understand your frustration. If you haven't already tried, here are a few steps we'd like you to try:

     

    1. Open the Meta View app on your phone.
    2. Tap Settings in the bottom right.
    3. Tap Voice commands.
    4. Tap Language and voice.
    5. Tap the play button to hear the voice options. When you've found the voice that you want, tap the checkbox next to it, then tap Save.


    Please let us know if these options work for you. We look forward to hearing from you. 

     

    If the problem persists, we can certainly take a look at this for you. We invite you to message us privately, so we can investigate further. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    We hope to hear from you soon!