Forum Discussion

chitore2012's avatar
chitore2012
Explorer
10 years ago

Need answers quick

Just bought a sony 60 w900 the guy at the store said this is the latest model and it has 4k.on the box it did say 4k and 2015 bravia tv. But when i try to play 4k videos via usb on the tv it doest pick it up says file not supported.iv googled the model number and some say its 4k some say its full hd so did i just get ripped off have u guys heard this model??

10 Replies

  • Jose's avatar
    Jose
    Heroic Explorer
    10 years ago
    Why do you need answers "quick"? Can't you just return the TV to the store if there's a problem? Check the manual to verify if it supports 4k resolution.

    Anyways, try connecting your computer to the TV while using 4k resolution and see if that works. The problem with your 4k video files might be that it isn't encoded in a format that the TV recognizes.
  • rogueqd's avatar
    rogueqd
    Protege
    10 years ago
    Also, how is this related to Oculus, or even VR in general? Maybe find a Sony forum?
  • cybereality's avatar
    cybereality
    Grand Champion
    10 years ago
    It's probably not the resolution that's the problem. Check to make sure the file format and codec used on the video is supported by your TV. I don't know anything about your particular TV but usually an MP4 file with the H.264 codec is widely supported.
  • enzedda's avatar
    enzedda
    Explorer
    10 years ago
    "rogueqd" wrote:
    Also, how is this related to Oculus, or even VR in general? Maybe find a Sony forum?


    Why not?
    A lot more interesting than the garbage that's taken over this site lately.
    It's turning into an absolute farce.
  • cybereality's avatar
    cybereality
    Grand Champion
    10 years ago
    In any case, the thread is in the "off-topic" section so you can discuss whatever (within the rules).
  • rogueqd's avatar
    rogueqd
    Protege
    10 years ago
    Ok, my bad, I just use the 'active topics' list and didn't notice what section the thread was in, sorry.

    I use a usb stick to play stuff on the TV in my bedroom. The guys are right about the format. Find a format that you know works (try mp4 w/ h.264) and try a 1080p video in that format. Then try a 4k vid when you find a codec that works. Keep in mind that even a 1080p tv will probably play a 4k video and just downscale it.

    If you really think it's not actually a 4k screen the best bet would be to connect your PC to it, but I'd go with the codec being the problem.
  • chitore2012's avatar
    chitore2012
    Explorer
    10 years ago
    The 4k video was mp4. The stickers on the top left of the tv say 1080p. And i will try to connect my laptop once i find the hdmi cable
  • rogueqd's avatar
    rogueqd
    Protege
    10 years ago
    What's the exact model number? I had a look on Sony's site and all the 900 series seem to be 4k. The closest to W900 I could find was X900C, which is 4k.

    Maybe your laptop doesn't support 4k? Don't forget you need an HDMI 1.4 or higher cable.

    Edit: Just found a KDL55W900A which is only 1080p. :?
  • chitore2012's avatar
    chitore2012
    Explorer
    10 years ago
    "rogueqd" wrote:
    What's the exact model number? I had a look on Sony's site and all the 900 series seem to be 4k. The closest to W900 I could find was X900C, which is 4k.

    Maybe your laptop doesn't support 4k? Don't forget you need an HDMI 1.4 or higher cable.

    Edit: Just found a KDL55W900A which is only 1080p. :?

    Called the guy he said i didnt have the correct format of a 4k video. I said it should support mp4 he said no come to the store with a usb drive ill put in the right format for u