Forum Discussion

zoeilly's avatar
zoeilly
Honored Guest
1 year ago

Not receiving emails regarding my Facebook or Instagram from Meta

Hello, I'm having a problem with the reception of the emails of META. I no longer receive emails from Meta (facebook, instagram...) and the phone number on my account no longer exists (I changed my p...
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MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
1 year ago

Hey zoeilly, we're afraid to say we wouldn't be able to provide assistance in Facebook and Instagram related issues as we deal in only Meta Quest related products and services. We recommend you to contact Facebook Help Centre and Instagram Help Centre for the same.

We hope that helps!

zoeilly's avatar
zoeilly
Honored Guest
1 year ago

Oh, I misspoke. Sorry.

It doesn't work for metaquest too because I don't receive the 6 digit code to confirm my account ...

  • zoeilly's avatar
    zoeilly
    Honored Guest
    1 year ago

    I just sent you a PM.