Forum Discussion

jenniferlorenzanabutacan's avatar
20 days ago

Request for Assistance: Disabled Facebook Account Recovery

Dear Meta Support Team,

I hope this message reaches you with kindness and care.

I am writing with deep concern regarding my Facebook account, registered under my name, Jennifer Lorenzana-Butacan, which appears to have been mistakenly disabled.

Here are the details associated with the account:

[mod edit to remove private info]

This account has been part of my life for over a decade. It holds not just posts and photos—but precious memories, meaningful conversations, and milestones that reflect years of personal and professional journey. Through this account, I’ve also managed multiple pages and groups, some of which are tied to important ventures and causes I support.

Just recently, I received a remittance-related email from Meta concerning payments for activities or pages managed through this account. Unfortunately, I can no longer access any of it—including the linked apps—due to the account being disabled.

I respectfully and earnestly ask for your help to review this issue. If there’s any information or verification you need from my end, I am more than willing to provide it promptly.

Thank you so much for taking the time to read this message. I truly hope for a favorable response, as this account means so much to me—personally and professionally.

With sincerity,
Jennifer Lorenzana-Butacan