Forum Discussion

peterdovr's avatar
peterdovr
Honored Guest
1 year ago

Urgent Need for Technical Support on Quest 3: No Responses and No Concrete Solutions!

Hello, Meta Community and Meta Team, I am reaching out to this forum once again after weeks of frustrating attempts to obtain proper support for a critical tracking issue with my Quest 3. I have ye...
MetaNinjaTurtle's avatar
MetaNinjaTurtle
Meta Quest Support
1 year ago

Hey peterdovr!

I understand your frustration if you could provide the following information:

Software Version Meta Quest Link App:
Software Version Meta Quest Headset:
Controller Firmware Version:
Device Serial Number: 

I can forward this to our engineering team who can look into this issue further.

Thanks! 🐢