Hi gramvrc 🙂
Yes, that sounds like a manufacturing defect.
You can reach out to support via email, chat or WhatsApp here:
Good luck🤞
Hey there gramvrc,
Thank you for getting in touch! We want you to have the best possible experience in the world of VR and we know how much a display issue like the one you are experiencing can negatively impact it.
The other community member is correct! You can get in touch with us in various different ways, including email, chat or WhatsApp, but you can also send us a private message. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you!
Hi again gramvrc,
We're just checking in with you and wanting to inquire if you are still experiencing issues with the display of your Meta Quest 3 headset. If so, then please send us a private message by selecting our name to get to our profile page, or clicking here. Then, click "Send a Message" to privately message us!
Don't forget that you must be signed into the community first to send us a private message.
We are looking forward to hearing from you soon!
Thank you for your message.
I contacted the support team, and we've arranged for a replacement.
I look forward to receiving the replacement item.
Thank you to everyone who showed concern😊
Hi gramvrc,
We're thrilled to hear you've been in contact with our support team and a replacement for your Meta Quest 3 headset has been arranged.
Should you have any other questions or issues, then please don't hesitate to get in touch!
