Hello I m really struggling to rest my 2FA on my Quest 2 Account , I do not have access to the device originally registered , I have followed all the relevant guides however i a m still unable to access my device or account , I have tried to verify my device with support but the serial number is not recognised...Why is this so difficult to rest Please help urgently!
Hello CharlieBassy,
We completely understand how stressful it can feel when two-step verification isn’t working as expected, especially when it’s stopping you from getting into your account or using your device. Please know you’re not alone in this, and we’d love to help you get things back on track.
Because we’ll need to ask for a few personal details to investigate further, the safest way to do this is through a private message. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
