Forum Discussion
3 Replies
- steve_40Superstar
It sounds like your Quest might have a flat battery. Maybe the charger has failed? Does the light on the Quest come on after you plug in the charging cable? Have you tried using a different charger? Have you tried using the Quest charger to charge your phone or another device to confirm that it is working?
Hi Brycedumond 🙂
In addition to what steve_40 said.... if the battery is deeply drained, it might take some time until the light comes on. Let it charge overnight.
If nothing works.... bring it back to where you bought it and get a working one.
- MetaStoreHelpCommunity Manager
Hey Brycedumond !
We came across your post and wanted to lend a hand.
Please get in touch with our team via PM by navigating to our page and selecting 'Send a Message' (just make sure you're logged in first!)
Alternatively, you can get in touch with our email support team here.
We look forward to hearing from you soon!