Forum Discussion

randomguy450.2026's avatar
randomguy450.2026
Explorer
11 days ago

3 problems regarding Navigator, PTC and a need to downgrade without factory resetting.

Hello! This is Broken Computer, a owner of the Quest 3S. Im pretty proud of it, but there are some problems i need for the Software Engineers to check:

 

Problem 1: in the new PTC (V 2.1 ), there are problems with navigating the menu. The bottom mini thing in apps that shows buttons to go into Focus Mode, Minimize or Close it dissapears in some situations. It annoys me to restart it to fix it, only for a few moments later to happen again.

Problem 2: Ive ALWAYS loved the new Navigator Mode, it looks very cool. BUT, in V 85, it has been removed for an unknown reason and I need to know it. Even if I upgrade to PTC 2.1, it doesn't appear! Why?!

 

Problem 3: Bug Regarding changing the controller vibration:

Ive been thinking, when going the controller vibration to Low, it glitches back to the medium bar, but the controllers won't vibrate. Did the new PTC start to act weird?

 

 

Problem 4: Some design of the menu in PTC has been DOWNGRADED to a pretty lookin back.  In 85, it had good design, but now? Ugh, I hate it!

 

 

Are there any solutions?

 

Thanks,

Broken Computer.

Headset
Meta Quest
PTC v2.1
quest 3

6 Replies

  • Maccyb123's avatar
    Maccyb123
    Consultant
    11 days ago

    This is not the place for this. We are just a user forum. No software engineers or any development team members are here. They won't see this. Send your message to Meta support directly. 

    • steve_40's avatar
      steve_40
      Visionary
      11 days ago

      Users were asked to post in a new thread on the forum and tag their post with "PTC v2.1". I've tagged the post for them. But as you say, they should also report the bugs through the headset Quick Menu 👍.

    • randomguy450.2026's avatar
      randomguy450.2026
      Explorer
      11 days ago

      Oh :(. Meta support told me to post this here and the workers might figure it out.

       

      Guess I should delete this post :( 

      • Maccyb123's avatar
        Maccyb123
        Consultant
        11 days ago

        If they told you that they might be trying to get rid of you. 😂 😂 But seriously, there is no official support here. However I did hear that someone did try the factory reset and it still had v2. 1 after the reset.. That might be not be everytime though. You never know with Quest updates. Your only option to go back, is make sure all your apps are backed up to the cloud and do a, factory reset. There is no work around. Hopefully you won't end up back on v2.1 If you want a trouble free experience and don't mind waiting for the official updates, leave the PTC program. I'm in an unsupported country and have no warranty unless I fly back to Germany where I got it, so I don't want to take the chance on having a fatal bricking event which happened to some people around 8 months ago if I remember correctly! 

  • Maccyb123's avatar
    Maccyb123
    Consultant
    11 days ago

    For the bug report, you should report that through the bug report option on your headset. All PTC software will have bugs so that is where you should report it.