Forum Discussion

lfoxleylfc91's avatar
lfoxleylfc91
Honored Guest
5 months ago

Account disabled

My child's account as been disabled so can't get on his games or the money on the account we have spent money kn the games and they are all lost how is this right

3 Replies

  • Maccyb123's avatar
    Maccyb123
    Expert Consultant

    That's not good. What caused his or her account to be disabled? 

    • Maccyb123's avatar
      Maccyb123
      Expert Consultant

      OK, you can contact support at the link below Store Support Team. Maybe there was a reason for it or it might well be a mistake. Hopefully they will be able to help you. Good luck! I know it's very frustrating.