Forum Discussion

messymarlin2788's avatar
messymarlin2788
Honored Guest
29 days ago

Account logging in problems

Hello to anyone who can help, I hope you are having a nice day, I am not. You see I decided to pick up my good old quest 2 and try to play some games, however it wants me to log in from another device. Fair enough I said, it’s been awhile after all. So I keep putting in the code and then the email the quest 2 is already telling me to log in with. However when I enter my email it says it is not associated with a meta account. However I can log in and change the password aswell as the email on the online meta website. This quite infuriates me because it obviously exists and it is telling me it isn’t. And now I am sad because I can no longer use my meta quest 2. 

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    29 days ago

    Hi there messymarlin2788,

     

    We noticed your post and would love to lend a hand to get you back to exploring the Metaverse with us!

     

    So that we can look into this further with you, could you please send us a private message.

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Looking forward to hearing from you soon!

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    28 days ago

    Hi again,

     

    We just wanted to check in to see if you still need any assistance getting logged in?

     

    If you do please don't hesitate to get in touch!