Forum Discussion

ocvirt's avatar
ocvirt
Explorer
1 month ago

Air Link Desktop interaction stopped working

I can connect and see my desktop but the lasers can no longer interact with my desktop. I used to be able to click on apps, drag windows etc but all I get now is the blue laser and view of the desktop.
Is this latest update issue?
El-d

5 Replies

  • I just tried it, and it is working. I think sometimes it glitches and becomes uninteractible. Maybe try rebooting the PC.

    • ocvirt's avatar
      ocvirt
      Explorer

      Have rebooted PC and HMD multiple times. Same outcome :(

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager

        Hi ocvirt,

         

        We can see that you are experiencing an issue with Air Link. We completely understand that this si not ideal and we would love to help out!

         

        Here are a few troubleshooting steps to try:

        1.Turn off Air Link in Quest settings

        2.Restart your Meta Quest headset 

        3.Restart your PC

        4. Re-enable Air Link 

         

        We hope this helps but if your issue persists, please do not hesitate to reach back out to us! Have a great day!