Forum Discussion

pryde.r's avatar
pryde.r
Honored Guest
5 months ago
Solved

Am I completely screwed?

Sorry, deffo a repeat post, but had no success. For my main account that I've had since the Q1 came out, I am unable to log in.  I have TFA via SMS set up and I'm sure I have used it before.   Un...
factory reset
Meta Quest
Quest 2
quest 3
tfa
Unable to Log In
  • Choleni's avatar
    Choleni
    5 months ago

    Hi pryde.r​ 🙂

    You can contact support via email, chat or WhatsApp HERE.

    The WhatsApp option seems beeing a good way..... two days ago a user got resolved his 2FA issue within a few minutes using this method.

    Good luck🤞

Choleni's avatar
Choleni
MVP
5 months ago

Hi pryde.r​ 🙂

You can contact support via email, chat or WhatsApp HERE.

The WhatsApp option seems beeing a good way..... two days ago a user got resolved his 2FA issue within a few minutes using this method.

Good luck🤞

  • pryde.r's avatar
    pryde.r
    Honored Guest
    5 months ago

    Thank you, I could not find the chat options anywhere, this was solved over chat. 

    I am so relieved and was getting so frustrated with the Help Centre, that does not seem to link to these. 

    Paul

    • Choleni's avatar
      Choleni
      MVP
      5 months ago

      Nice! 👍

      In  case, you'll ever need it again, that's the route to get there:

      Get support - orders, returns, delivery and payments - my issue is not listed here....and there you are🙃

      Happy New Year!